For accounting, credit or administrative issues contact our Accounting Department by email at firstname.lastname@example.org.
Your input is valuable! Send an email to email@example.com to suggest a product that you would like McFarlane to manufacture.
Information and Reference
To request a copy of our current product catalog, please email firstname.lastname@example.org, or call 866-920-2741 or by fax 785-594-3922. Please supply us with your name, mailing address, and the aviation industry segment you are in (if applicable) when requesting a catalog. You may also view the digital version with the latest updates and products online.
Subscribe to the McFarlane Aviation Products email list to stay up-to-date with new McFarlane products, promotions, and helpful maintenance tips. An email is sent out about once a month, and your address will not be shared with anyone else. To view previous newsletters go to the Newsletter Archives.
Returns and Warranties
Please call our Sales Department at 866-920-2741 or via email at email@example.com for a return authorization number and assistance. For assistance or questions regarding Core Returns please email us at firstname.lastname@example.org. Please also review the Returns section of the Terms and Conditions of Sale for more information.
Our dedicated sales team will see that any sales, product, eligibility, delivery, returns, or invoicing questions are quickly answered and resolved. Contact the Sales Department by email at email@example.com, by phone at 866-920-2741 or by fax 785-594-3922.
For shipping inquiries, including tracking information, contact the Shipping Department at 866-920-2741 ext. 212 or firstname.lastname@example.org. For McFarlane's shipping policies, please see our Terms and Conditions of Sale. For detailed information about shipping services, go directly to the carrier's website: UPS, DHL, FedEx, or USPS.
Our technical help department is supported by the same people that develop and test our products. Ben (ext. 215), Andy (ext. 287) and Fred (ext. 219) are available for technical service issues and support.
Send Us Feedback
Tell us what you think! Your comments and suggestions are welcome and will assist us in continuously improving to better serve you. We aim to provide the highest quality products and support, so your feedback drives us to improve our services every day. We appreciate all feedback!