For accounting, credit or administrative issues contact our Accounting Department by email at email@example.com.
Your input is valuable! Send an email to firstname.lastname@example.org to suggest a product that you would like McFarlane to manufacture.
Information and Reference
New Catalog Request
To request a copy of our current product catalog, please contact Connie email at email@example.com, by phone at 866-920-2741 or by fax 785-594-3922. Please supply us with your name, mailing address, and the aviation industry segment you are in (if applicable) when requesting a catalog. You may also view the electronic version with the latest updates and products online.
Returns and Warranties
Please call our Sales Department at 866-920-2741 or via email at firstname.lastname@example.org for a return authorization number and assistance. Please also review the Returns section of the Terms and Conditions of Sale for more information.
Our dedicated sales team will see that any sales, product, eligibility, delivery, returns, or invoicing questions are quickly answered and resolved. Contact the Sales Department by email at email@example.com, by phone at 866-920-2741 or by fax 785-594-3922.
For shipping inquiries, including tracking information, contact the Shipping Department at 866-920-2741 ext. 212 or firstname.lastname@example.org. For McFarlane's shipping policies, please see our Terms and Conditions of Sale. For detailed information about shipping services, go directly to the carrier's website: UPS, DHL, FedEx, or USPS.
Our technical help department is supported by the same people that develop and test our products. Ben (ext. 215), Andy (ext. 287) and Fred (ext. 219) are available for technical service issues and support.