Support

McFarlane Aviation is dedicated to your satisfaction. Please do not hesitate to contact us with any questions, concerns or comments. We appreciate all feedback!

 

 

Accounting

For accounting, credit or administrative issues contact our Accounting Department by email at accounting@mcfarlaneaviation.com

 

Engineering

Your input is valuable! Send an email to engineering@mcfarlaneaviation.com to suggest a product that you would like McFarlane to manufacture.

 

Information and Reference

Additional resources are available in the Reference section, including FAQ'sVideos, and many helpful documents. 

 

New Catalog Request

To request a copy of our current product catalog, please contact Connie email at conniei@mcfarlaneaviation.com, by phone at 866-920-2741 or by fax 785-594-3922. Please supply us with your name, mailing address, and the aviation industry segment you are in (if applicable) when requesting a catalog. You may also view the electronic version with the latest updates and products online.

 

Returns and Warranties

Please call our Sales Department at 866-920-2741 or via email at rma@mcfarlaneaviation.com for a return authorization number and assistance. Please also review the Returns section of the Terms and Conditions of Sale for more information.

 

Sales

Our dedicated sales team will see that any sales, product, eligibility, delivery, returns, or invoicing questions are quickly answered and resolved. Contact the Sales Department by email at sales@mcfarlaneaviation.com, by phone at 866-920-2741 or by fax 785-594-3922.  

 

Shipping

For shipping inquiries, including tracking information, contact the Shipping Department at 866-920-2741 ext. 212 or shipping@mcfarlaneaviation.com. For McFarlane's shipping policies, please see our Terms and Conditions of Sale. For detailed information about shipping services, go directly to the carrier's website: UPS, DHL, FedEx, or USPS.

 

Tech Support

Our technical help department is supported by the same people that develop and test our products. Ben (ext. 215), Andy (ext. 287) and Fred (ext. 219) are available for technical service issues and support.  

 

Website Help

Many resources are available in the Reference section, including FAQ's and the new website tutorial video. 

 

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